Shipping Policy

Shipping Policy

Generally delivery time will be within 3 working days. However, certain items i.e. special orders, custom orders and out of stock items take longer, so please allow for this when ordering. If you require an item by a specific date please state this when ordering and we will do our best to get it to you by that date.

Please also include a day-time contact telephone number that we can use if required. You are responsible for making arrangements to receive the goods and where goods are held at a delivery depot due to no one being there to sign for them, you are responsible for collecting the goods promptly. It is important you supply an accurate address.

We are happy to give you a delivery date, prior to ordering. Please use our Contact Us form and we will respond to you immediately.

**Please note: if you are returning an item for whatever reason you must use registered post. If you do not use registered post you are accepting full responsibility if the item gets lost in transit and we Celtic Designs Jewellery are not obliged to replace this item. It may not be possible for us to deliver to some countries. In this case you will be contacted and you will receive a full refund.

** Please note: any duty and/or administration charges incurred by your parcel being delivered overseas will need to be settled by you as we will not be held liable for these.